Lab Tester
Location: Ashburn, VA
Job Type: contract
Company: The Select Group
Job Description Apply Now
The Select Group is looking for a Lab Tester to support our Telecom Client adding new products and services to its retail customers, expanding beyond its industry-leading wireless cell service.In this role you will be instrumental in ensuring customers enjoy a seamless, stable, and reliable home internet experience. This is a unique opportunity to not only work side-by-side with one of the largest telecom companies in the world, but also to gain valuable experience in a wide range of skills. If interested apply now!
Skills:
- Solid understanding of fundamental networking concepts
- (TCP/IP, DHCP, DNS, LAN/WAN, Wi-Fi).
- Experience with Linux environments
- including comfort with command-line operations for log retrieval and analysis.
- A strong "tester's mindset"
- exceptional troubleshooting skills and a keen eye for detail.
- Excellent problem-solving abilities and the capacity to analyze complex technical issues.
- Strong communication skills
- with the ability to clearly articulate technical issues to developers.
- Ability to thrive in a dynamic, fast-paced, and collaborative team environment.
- Passion for Technology:
- We are looking for people that have a passion for IT and are looking to build their career in this field
- Has personal tech hobbies/projects
- Has a hunger for learning new technology
Preferred Certifications
- CCNA
- CompTIA Network+
- CompTIA Linux+
Nice to Have Skills:
- Direct experience with device management protocols, specifically TR-069 (CWMP), or similar protocols like SNMP.
- Familiarity with Auto Configuration Servers (ACS) or other remote management platforms.
- Hands-on experience using JIRA for test case management and defect tracking.
- Previous experience in a QA or testing role for networking hardware or embedded systems.
- Scripting skills (e.g., Bash, Python) for test automation is a plus.
Daily Responsibilities:
- Perform comprehensive lab testing of TR-069 (CWMP) Remote Management functionalities on Verizon customer premise equipment (CPE), including routers, extenders and Set Top Boxes.
- Conduct rigorous testing for software upgrades and downgrades on CPE devices to ensure smooth deployments and device stability.
- Review technical requirements and provide feedback on their clarity and completeness and create detailed test cases based on requirements to ensure our devices adhere to all specifications.
- Identify, document, and meticulously track software defects and inconsistencies using our issue tracking system, JIRA.
- Replicate and troubleshoot remote management issues reported from production environment to assist in root cause analysis.
- Deep dive into device logs to find evidence, troubleshoot problems, and provide clear, actionable information to the development team.
- Work closely with development and production support teams to explain identified issues, assist in troubleshooting, and support software deployments.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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