M365 Administrator
Location: Austin, TX
Job Type: contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
IDR is seeking a highly skilled and experienced M365 Administrator to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!Position Overview/Responsibilities for the M365 Administrator:
User Support
- Issue resolution and support for all M365 services.
- Troubleshoot system issues, and knowledgeable utilizing Office 365 tools
- Escalation point, for complex technical issues unresolved by Service Desk
- Analyze usage, performance, and audit reports to identify trends and potential problems.
- Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution.
- Familiarity with Active Directory; Entra ID; PowerShell; etc
- Manage and maintain M365 security policies and compliance requirements.
- Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
- Participate in planning and implementation of IT projects related to M365 services.
- Work with business units to gather requirements and implement solutions that improve productivity.
- Administer Microsoft 365 service offerings, ensuring email, collaboration tools, and productivity software function effectively.
- Automation solutions, powered by scripting languages like PowerShell, streamline repetitive tasks. Comprehensive documentation of configurations, processes, and best practices is maintained.
- 3+ years’ experience administering M365 environments in a large organization.
- 3+ years’ experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
- 3+ years’ experience implementing governance and compliance policies in a public sector or regulated environment.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.